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Shipping Worldwide/Internationally and our shipping partners
We deliver to all and any postal address in Chennai . We request you to provide full street address with pin code.
If you are looking for alternate shipping options, then cheap shipping options can be suggested.
Please note that all the products will be shipped from Chennai ,Tamilnadu.
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Transit Times
We ship all orders by fastest possible within 5-10 days.
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Transit Risk
Shanthi Electricals ships all parcels as fully insured at no extra cost to customers.
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Shipment and Tracking Details
We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier. These alert emails will contain the tracking number and courier companies website details along with expected date of delivery. You may also check the same on our order status page or by logging in to the My Account section on our site.
Tracking numbers for orders shipped might take 48 business hours to become active on the courier websites.
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Address Change Requests
Once an order is registered, you cannot make any alterations. However, address alteration requests may be accommodated within 24 hours of placing the order. You may send your alteration request to shanthi@nmdgroup.com and the needful will be done.
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Delay in shipping
Time to ship mentioned on our website against each item are indicative and approximate only and sometimes due to situations beyond our control, delays may occur as many of our products are handmade. We expect this understanding from our customers . If, for any reason, there is a delay in shipping because an item is out of stock or if there is an unusual delay in filling an order, we will notify you by e-mail. If customer is unwilling to accept this kind of delay for his order ,in such a situation, we encourage our customers to select the next best option. If customers do not find an alternative which makes them as excited as their initial choice, we regretfully yet promptly refund the entire amount spent on the product along with the shipping charge with absolutely no deductions.
However benefits such as some store credit to be used for future orders, free gift etc can be allowed on case to case basis.
However any dates for delivery are approximate only and we are not liable for any delay in delivering your order or any part of it. We may choose to deliver your order in separate parts . In some cases we may offer to refund you for unfulfilled part of the order.
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Billing Address and Shipping Address
Billing Address is the address where a customer gets his bills from the credit card company. Shipping address is the address where the customer wants to receive their shipment.
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Packaging
Orders are packed in plain unmarked boxes. Your privacy is guaranteed. We do not sell or share your e-mail address or any personal information with other companies.